3M Water Solutions
Forefront of Innovation
Tiran is an Authorized Dealer of 3M Water Solutions in Chennai. 3M Water Softeners, 3M Scale Prevention System, 3M Water Filter and 3M Smart Drinking Water System.
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Frequently Asked Questions
Why do we need a drinking water purifier? What are the various options available?
A drinking water system is needed to make water safe for consumption. Water for consumption should be free from microbial contamination, Chlorine Taste & Odour (CTO), colorless and odorless. Depending upon the kind of impurities present in the water supply there are various options available like UV treatment systems, UF filtration, micron filtration, and reverse osmosis (RO) systems.
How to choose a drinking water system from the various options in RO & Non RO models?
Most of the systems in the market are designed to remove microbial contamination, remove Chlorine Taste & Odor (CTO). Depending upon the TDS levels of your water you may need to choose between a non RO & RO system.
What is TDS and what should be the TDS level of drinking water?
Total dissolved solids (TDS) is the total content of minerals present in water. Total dissolved solids (TDS) comprises of inorganic salts (principally calcium, magnesium, potassium, sodium, bicarbonates, chlorides and sulfates) and small amounts of organic matter that are dissolved in water.
As per guidelines, expert recommendations and acceptable taste considerations, the palatability of drinking water has been rated as follows:
Excellent: less than 300 mg/litre;
Good: between 300 and 600 mg/litre;
Fair: between 600 and 900 mg/litre;
Poor: between 900 and 1200 mg/litre;
Unacceptable: greater than 1200 mg/litre (1).
Water with extremely low concentrations of TDS will have a flat, insipid taste because its devoid of minerals.
What are the common contaminations present in water?
Microbial contamination, volatile organic compounds, turbidity, chlorine tase & odor (CTO) etc are the most common contaminations present is water.
What are various drinking water systems 3M has and what is unique about them?
3M has two categories of drinking water systems. Dedicated to drinking & the whole kitchen. There are various models within these two
categories. Both types of drinking water systems work on 3M proprietary technology called Integrated Membrane Pre-Activated Carbon
(IMPACT). Some Important features in our system are as under:
• In line systems with high flow rates
• No water storage hence no chance of developing secondary contamination
• No water wastage
• Retains natural minerals present in water
• Cartridge changeout is very easy so no dependency on service staff & AMC. These are SQC ( Sanitary Quick Change) cartridges
• Various models to suit various flow rate requirements and usage
• No electricity is required to operate the systems
How will 3M systems remove harmful bacteria without electricity?
3M Drinking water systems work on I.M.P.A.C.T ( Integrated Membrane Pre-Activated Carbon Technology ). The 0.2 micron rated pharmaceutical grade media prevents bacteria from entering the filter system’s downstream (delivery side), protecting the customer from harmful bacteria. All harmful bacteria can be removed with 0.2-micron graded filtration media. The carbon media removes all volatile organic compounds that are harmful and removes unwanted chlorine smell and taste as well.
Does 3M have a drinking water system for the whole kitchen? How does it work?
Yes, 3M provides drinking water system for the whole kitchen with high flow rate. It is called safe kitchen ( IAS190S). It is installed at the point of entry of the kitchen so there is no need to put another dedicated drinking water system in addition to this system. We can use water for drinking, cooking, and washing vegetables & utensils once you install safe kitchen ( IAS190S ).
I am living on the top floor and the water pressure is very low, will it work?
A minimum 2.5 bar (25 Meter height) pressure is required for optimal flow rate. A pressure booster pump may be required for cases where there is low gravity pressure. 3M Authorised representative will guide installation requirements during the site visit.
How frequently do we need to change the cartridges?
It totally depends upon the input quality of water. 3M recommends upto 12 months for changing the cartridge. Pre-filtration is recommended prior to our drinking water system. Cartridges must be replaced after 12 months of usage.
What is the warranty on the system and cartridges?
All the systems carry 1-year warranty for any manufacturing defects. There is NO warranty on cartridges once used unless there is a
manufacturing defect. Choking of cartridges is dependent upon the input quality of water and is not covered under warranty.
What is the installation cost and who will install the product?
Installation of all 3M systems is free. There may be a minimal charge involved for hardware/accessories if any. Systems must be installed by a 3M authorized service person only. If the system is installed by an unauthorized person, the service and warranty terms will not be applicable.
How can I be assured of after-sales service?
3M has a dedicated toll-free number for all kinds of after-sales service requirements.
(Toll-Free 1800425425000. Email: 3mservice.in@mmm.com). 3M has dedicated service specialists across cities.